Privacy policy | Zollgate

Welcome to Zollgate’s Privacy Policy. At Zollgate, we are committed to ensuring the security and protection of your personal information and treating it in accordance with our legal obligations. This privacy policy explains the purposes for which we process your personal data, your rights, with whom we share it, and other important information.

Please read this statement carefully. If you do not agree with it, we kindly ask you not to visit the website www.zollgate.com or use our services.

By using our services, you confirm that you agree to the processing of your personal information. This privacy policy is an integral part of the General Terms and Conditions of our website (“Terms”). The terms used in this policy have the same meaning as defined in our Terms.

If you have any concerns, feel free to contact us at info@zollgate.com.

About Zollgate

We are Zollgate, operating under the name Zollgate (hereinafter referred to as “Zollgate”, “we”, “our” or “us” in this Privacy Policy). Zollgate is a company with the registered company number TBD. We act as the controller for the personal data processed under this Privacy Policy.

About this Privacy Policy

This Privacy Policy applies to the personal information we collect about you when you use our services—whether in person, by phone, by mail, via our website, through other digital products, on our social media platforms, from third parties, or through other forms of communication.

This Privacy Policy may be updated from time to time, and the current version is always available on our website. We will inform you of any material changes.

The personal information we collect, how we collect it, and why

Basic personal information you provide:

When you use or purchase our services, we may collect basic information such as your name or email address. We collect this information to personally identify you, communicate with you, confirm your eligibility, and tailor our website or services to you.

Information we collect automatically:

When you visit or use our website or services, we may automatically collect information about your interactions, such as your IP address. We use this information to provide a personalized service, understand our users, and improve our website and services over time.

Legal basis for processing personal data:

We process your data in accordance with applicable data protection laws, including the EU Data Protection Law and the EU General Data Protection Regulation (GDPR). The legal bases for processing your personal data include consent, performance of a contract, and legitimate interest, as detailed in the above sections.

When do we share your personal information?

We may share your information with third parties for specific purposes. For more details, please refer to the respective sections.

Communication

Marketing communication:

We may send communications to inform you about our services. You can manage your preferences at any time.

Service communication:

We may send communications regarding service updates or customer satisfaction surveys, as we have a legitimate interest in providing the best service.

How long do we retain your personal data?

We retain your personal data only as long as necessary to provide our website and/or services and for legitimate business purposes. Retention periods vary depending on legal obligations and business needs.

Security of your personal information

We take appropriate measures to secure your personal information and prevent unauthorized access. In some cases, information may be transferred outside of [country] with appropriate safeguards in place.

Links

Our website may contain links to third-party websites. This Privacy Policy applies only to the personal information we collect. We are not responsible for the privacy practices of third parties.

Your rights and choices

Under EU data protection laws, you have rights such as access, correction, deletion, restriction of processing, objection, and data portability. For more information or to exercise your rights, contact us at info@zollgate.com.

Contacting us

If you have questions or concerns regarding the processing of your personal data, please contact us at info@zollgate.com. If you are not satisfied with our response, you have the right to lodge a complaint with the European Data Protection Board (EDPB).

We may use cookies to monitor your usage of Zollgate and make improvements. You can manage cookies in your browser settings.

General

You may not transfer your rights under this Privacy Policy. However, we may transfer our rights under this policy, provided this does not affect your rights. If any provision is found to be invalid, the remaining provisions shall remain valid. A delay in exercising rights does not constitute a waiver.

This Privacy Policy is governed by the laws of the EU and subject to the exclusive jurisdiction of German law.